Hisense 43A4F4 43" Bezelless Smart Android FHD TV

​The Hisense 43A4F4 43" Bezel-less Smart Android FHD TV comes with a comprehensive warranty policy in Bangladesh, ensuring peace of mind for your purchase. The warranty coverage is as follows:​

• Panel Warranty: 4 years​
• Motherboard Warranty: 4 years​
• Spare Parts Warranty: 4 years​
• Free Service: 4 years​

This extensive warranty underscores Hisense's commitment to quality and customer satisfaction. ​

Warranty Conditions:

1. Proof of Purchase: A valid proof of purchase is required to claim the warranty.​
2. Authorized Purchase: The product must be purchased through an authorized Fair Electronics Sales Dealer in Bangladesh.​
3. Authorized Service Centers: Warranty claims are valid only when repairs are conducted by Fair Electronics Authorized Service Centers.​
4. Service Type: Depending on the product category and company policy, services may be carry-in or in-home.​
5. Accessory Coverage: If an accessory is defective, only that specific accessory will be repaired or replaced.​
6. Exclusions: Cosmetic, aesthetic, plastic, and glass parts are not covered under the warranty.​
7. Ownership of Replaced Parts: Any parts replaced under warranty become the property of Fair Electronics.​
8. Repair Parts: Fair Electronics reserves the right to use new, reconditioned, refurbished, or accessory parts for repairs.​
9. Liability: Fair Electronics is not responsible for any losses or consequential damages resulting from product failure.​

Warranty Void Conditions:

• Unauthorized Repairs: Attempts by third parties to repair or misuse the equipment void the warranty.​
• Environmental Factors: Damage due to insufficient ventilation, external resources, normal wear and tear, or physical impact (including electrical or physical damage) is not covered.​
• Serial Number Tampering: If the product's original serial number is altered, removed, or defaced, the warranty is void.​
• Uncontrollable Factors: Defects caused by lightning, abnormal voltage, fire, water logging, natural disasters, riots, theft, or other external factors are not covered

The refund policy for the Hisense 43A4F4 43" Bezel-less Smart Android FHD TV in Bangladesh is outlined by Hisense Bangladesh and their authorized retailers. Here's an overview:​

Order Cancellation:

• Before Dispatch: If you wish to cancel your order, email support@smartview.com.bd within 24 hours of placing it or before receiving a dispatch notification.​
• After Dispatch: If the product has already been dispatched, you can refuse delivery. Once the product is returned to the warehouse, the refund process will begin, which may take up to 10 working days.​

Damaged Parcels:

• Upon Delivery: If the parcel appears damaged upon delivery, do not accept it. Instead, inform Hisense immediately at support@smartview.com.bd or call +88-09678256256. A replacement will be arranged within 10 working days, subject to product availability. If the product is unavailable, a refund will be initiated within 10 working days.​

Damaged Product Upon Unboxing:

After Acceptance: If you discover damage after accepting the parcel, email details and clear images of the damage to info@hisense.com.bd within 24 hours of delivery. The replacement or refund will depend on an investigation conducted through the logistics partners. If approved, a replacement will be shipped within 10 working days. If the product is unavailable, a refund will be initiated within 10 working days.​

Defective Products:

Dead on Arrival (DOA): For functional defects upon receipt, visit a Fair Electronics Authorized Service Centre with the product, all in-box accessories, invoice, and packaging. If certified as DOA by the service center, email the certificate and product images to support@smartview.com.bd. A replacement will be arranged within 10 working days, subject to availability. If unavailable, a refund will be processed within 10 working days.​

Refund Timeline:

Processing Time: After approval, refunds may take up to 10 days to reflect in your bank account.​

Additional Notes:

• Inspection: All returns are subject to approval and inspection. Items must be returned in their original packaging.​
• Ineligible Items: Items not eligible for return will be noted. Orders delivered outside of Bangladesh may also be ineligible for return.​

For detailed information, please refer to Hisense Bangladesh's customer service policies