Hisense 50A6F3 50 Inch Smart Android 4K Bezelless UHD Google TV

Hisense 50A6F3 50-inch 4K UHD Google Smart TV – Warranty Policy

Warranty Coverage:

• Official Warranty: 2 Years (Panel & Parts)
• Service Warranty: Free servicing within the warranty period (excluding physical damage)
• Remote Control & Accessories: Typically 6 Months Warranty (varies by retailer)

What’s Covered?

Manufacturing Defects: Covers defects in materials and workmanship.

Panel Issues: Covers dead pixels, display malfunctions, and other screen-related problems.

Software Issues: Covers system malfunctions or Google TV software issues (excluding user-installed apps).

Power & Hardware Failures: Includes power supply board, motherboard, and internal circuit issues.

What’s Not Covered?

• Physical damage, cracks, or broken screens.
• Liquid damage or exposure to extreme conditions.
• Unauthorized repairs or modifications.
• Power surges, lightning, or external causes.
• Issues caused by misuse, negligence, or improper installation.

Claim Process:

Keep Your Invoice: Original purchase receipt is required for warranty claims.

Contact the Seller: Reach out to the retailer or authorized Hisense service center.

Inspection & Approval: The service center will inspect the TV and confirm warranty eligibility.

Repair or Replacement: If covered, the TV will be repaired or replaced per the manufacturer’s policy

Hisense 50A6F3 50-inch 4K UHD Google Smart TV – Refund Policy

Refund Eligibility

A refund may be granted under the following conditions:

• Defective Product: If the TV has a manufacturing defect that cannot be repaired within the warranty period.
• Wrong Item Delivered: If you receive the wrong model or a different product than ordered.
• Damaged on Arrival: If the product is physically damaged upon delivery (must be reported within 24-48 hours).
• Order Cancellation: If canceled before shipment, a full refund is processed.

Non-Refundable Cases

• Used Products: Refunds are not applicable after the TV has been used or installed.
• Physical Damage: If the damage occurs after delivery and is not reported within the allowed time.
• Customer Misuse: Issues due to mishandling, unauthorized modifications, or improper installation.
• Change of Mind: Refunds are not applicable if you simply change your mind after purchase.

Refund Process

• Initiate a Request: Contact the retailer Hisense authorized service within the return window.
• Verification & Approval: The product will be inspected to confirm eligibility.
• Refund Method: If approved, the refund is processed via the original payment method (bank transfer, mobile payment, or store credit).
• Processing Time: Refunds typically take 7-14 business days (varies by retailer).

Return & Refund Timeframe

•  Return Window: Typically 3-7 days (varies by retailer).
•  Refund Approval: 2-5 business days after product inspection.
• Full Refund or Replacement: Depends on the issue and availability of stock.

How to Request a Refund?

Contact the Seller: The official store where purchased.

Provide Proof: Invoice, order ID, and photos/videos of any defect or issue.

Follow Return Instructions: The product must be returned in its original packaging with all accessories.