Warranty Policy
UGREEN provides a 12-month warranty for the US387 USB-C to Lightning Silicone Cable (1M). This warranty covers manufacturing defects and issues arising from normal usage. Customers experiencing problems within the warranty period can contact UGREEN for a replacement or refund, following the company's warranty terms and conditions.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM