Warranty Policy
The UGREEN US353 USB-C Extension Cable (1M) is backed by a limited 1-year warranty, covering defects in material and workmanship. To initiate a warranty claim, customers must provide proof of purchase, a description of the defect, and, if applicable, the item's serial number. The warranty excludes damage resulting from misuse, accidents, or unauthorized modifications. For claims, customers may be required to return the item for quality inspection.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM