Warranty Policy
The UGREEN PB561 20W 10000mAh Magnetic Wireless Power Bank | 25208 is backed by a 2-year limited warranty. It covers defects in materials and workmanship under normal use. A valid proof of purchase is required. The warranty excludes damage from misuse, accidents, unauthorized modifications, or improper handling of the product
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM