Warranty Policy
The UGREEN PB311 20W Two Way Fast Charging Power Bank | 25742 comes with a 1 Year limited warranty. It covers manufacturing defects and faults under normal usage conditions. Proof of purchase is required for claims. The warranty does not cover damage from misuse, accidents, unauthorized repairs, or alterations
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM