Warranty Policy
The UGREEN MM102 HDMI to VGA Converter with Audio (40233) includes a 12-month warranty, protecting against manufacturing defects and quality issues. For any concerns, customers can contact UGREEN customer service with valid proof of purchase to receive a prompt replacement or refund, ensuring dependable and worry-free support.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM