Warranty Policy
This product is covered by an 12 month limited warranty against
manufacturing defects. The warranty excludes damage from improper use,
modifications, or excessive bending. Proof of purchase is required for
claims. UGREEN reserves the right to repair or replace defective units.
Signal degradation from improper installation is not covered.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM