Warranty Policy
This active HDMI cable carries a 12 month limited warranty covering
manufacturing defects. Exclusions include physical damage, improper
installation, or use with incompatible devices. Proof of purchase
required. Signal degradation beyond specified 4K@60Hz performance voids
coverage. UGREEN will repair, replace, or refund at its discretion.
Professional installation recommended for optimal performance.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM