Warranty Policy
The UGREEN CM611 HDMI to VGA Adapter (Model 90813) includes a 1-year limited warranty covering manufacturing defects under normal usage conditions. Warranty claims require valid proof of purchase. Damage due to misuse, accidents, or unauthorized modifications is not covered. Customers are responsible for return shipping costs.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM