Warranty Policy
UGREEN provides a 12-month limited warranty for the CM331 USB-C to TF 3.0 Card Reader, covering manufacturing defects and malfunctions under normal use. The warranty excludes physical damage, misuse, unauthorized modifications, and wear and tear. Proof of purchase is required for warranty claims. Contact UGREEN support for assistance.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM