Warranty Policy
UGREEN provides a 12-month warranty for the AV116 (10591) 3.5mm to 2RCA Cable (5M), covering defects in materials and workmanship under normal use. The warranty excludes damage from misuse, unauthorized repairs, or accidental damage. For claims, contact UGREEN support with proof of purchase.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM