Warranty Policy
The Haylou Solar Neo BT Calling Smart Watch comes with a 12-month limited warranty covering manufacturing defects and functional malfunctions under normal use. Warranty excludes damage from accidents, misuse, water exposure, or unauthorized repairs. Proof of purchase required. Replacement or repair available through authorized seller support only.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM