Warranty Policy
The UGREEN VG101 VGA Male to Male Cable 20M (Model 11635) is backed by a 1 Year limited warranty, covering manufacturing defects under normal usage conditions. To initiate a warranty claim, provide valid proof of purchase and a description of the defect. Please note that shipping costs for returns are the responsibility of the buyer in certain situations, such as returning items for reasons other than proven defects or shipping items internationally
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM