Warranty Policy
The UGREEN VG101 VGA Male to Male Cable 15M (Model 11634) is covered by a 1 Year limited warranty. This warranty applies to manufacturing defects under normal use conditions. To initiate a claim, provide valid proof of purchase and a description of the defect. Please note that shipping costs for returns are the responsibility of the buyer in certain situations, such as returning items for reasons other than proven defects or shipping items internationally.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM