Warranty Policy
UGREEN provides a 1 Year warranty for the US382 USB-C Female to USB-B
Male USB 2.0 Adapter (Model 20120), covering defects in materials and
workmanship under normal use. Customers must present proof of purchase
to claim warranty service. For replacements or support, contact UGREEN
customer service for prompt assistance
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM