Warranty Policy
UGREEN offers a 12-month warranty for the US316 USB-C to USB-C Cable. This warranty covers defects in materials and workmanship under normal use. With valid proof of purchase, customers can request a replacement or repair. UGREEN is committed to providing high-quality products and excellent customer support for your satisfaction.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM