Warranty Policy
The UGREEN US286 cable comes with a 12-month limited warranty, covering defects in materials and workmanship under normal use. Customers may claim repair, replacement, or refund with valid proof of purchase. The warranty does not cover damage caused by misuse, accidents, unauthorized alterations, or improper handling
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM