Warranty Policy
The UGREEN US264 cable is covered by a 12-month limited warranty, protecting against defects in materials and workmanship under normal use. Customers can claim repair, replacement, or refund with valid proof of purchase. The warranty excludes damage caused by misuse, accidents, unauthorized modifications, or improper handling.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM