Warranty Policy
The UGREEN NW102 Cat 6 LAN Cable (10M | 20164) comes with a 12-month warranty covering manufacturing defects and quality issues. If the product fails under normal use within the warranty period, UGREEN offers a replacement or refund. Proof of purchase is required to claim warranty service.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM