Warranty Policy
The UGREEN MU008 Multi-Mode Vertical Mouse (25444) comes with a 12-month limited warranty covering manufacturing defects and hardware malfunctions under normal use. This warranty does not cover accidental damage, misuse, or unauthorized modifications. For claims, contact UGREEN’s customer support with proof of purchase.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM