Warranty Policy
The UGREEN DP118 VESA Certified 16K DisplayPort 2.1 Cable (1M, Model 15383) comes with a 12-month warranty covering manufacturing defects and quality-related issues under normal usage. It does not cover damages caused by misuse, accidents, or unauthorized repairs. A valid proof of purchase is required for warranty service.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM