Warranty Policy
UGREEN provides a 12-month limited warranty covering defects in materials and workmanship under normal use. The warranty does not cover physical damage, misuse, or unauthorized modifications. For warranty claims, contact UGREEN customer support with proof of purchase. Repairs, replacements, or refunds are provided at UGREEN’s discretion.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM