Package Content• Media Converter TL-FC311B-20<br>
• Power Adapter<br>
• Installation Guide
TP-Link TL-FC311B-20 Gigabit WDM Media Converter
The TP-Link TL-FC311B-20 Gigabit WDM Media Converter is a high-performance networking device designed to seamlessly convert between copper and fiber-based Ethernet connections. Ideal for enterprise-level networks, this media converter allows users to extend network reach beyond the limitations of traditional copper cabling by utilizing single-mode fiber, ensuring reliable and high-speed data transmission over long distances. Supporting data transfer rates of up to 1000Mbps (1Gbps), the TL-FC311B-20 automatically adapts to either 100Mbps or 1000Mbps speeds based on connected devices. It uses Wavelength Division Multiplexing (WDM) technology to transmit and receive data over a single fiber strand using different wavelengths, eliminating the need for multiple fibers and reducing overall cabling complexity and cost. The converter features one RJ45 port for UTP (Unshielded Twisted Pair) cables and one SC-type fiber port, ensuring compatibility with a wide range of networking equipment. Designed for ease of use, the TL-FC311B-20 supports plug-and-play installation with no software or configuration required. It also includes auto-negotiation and auto-MDI/MDI-X functionality, ensuring optimal connectivity and simplified setup. The durable metal enclosure provides robust protection against environmental stressors, making it suitable for operation in demanding conditions. This media converter is ideal for expanding LANs, connecting remote buildings, or enhancing network backbone infrastructure with fiber optics. With its compact design, the TL-FC311B-20 can be easily deployed in tight spaces or mounted on walls or racks using optional accessories. Offering a cost-effective and efficient solution for integrating fiber into existing copper-based networks, the TP-Link TL-FC311B-20 delivers high-speed, stable, and secure connectivity—making it an excellent choice for modern business environments that require scalable and future-proof networking solutions.
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Refund & Return Policy
Return Eligibility
Products can be returned within 7 days of delivery
Items must be unused, undamaged, and in original packaging
All accessories, manuals, and warranty cards must be included
Product seal/packaging must not be broken (for certain categories)
Non-Returnable Items
Software products and digital downloads
Items marked as "non-returnable" on product page
Products damaged due to misuse or improper handling
Customized or personalized items
Refund Process
Request Return: Contact our customer service within 7 days of delivery
Return Approval: Our team will review and approve your return request
Ship Product: Pack the product securely and ship it back to us
Inspection: We'll inspect the returned product (1-3 business days)
Refund: Once approved, refund will be processed within 7-10 business days
Refund Method
Refunds will be issued to the original payment method used during purchase:
Credit/Debit Card: 7-10 business days
Mobile Banking: 5-7 business days
Cash on Delivery: Bank transfer within 7 business days
Shipping Charges
Free return shipping if product is defective or wrong item sent
Customer bears return shipping cost for change of mind
Original shipping charges are non-refundable
Replacement Policy
If you receive a defective or damaged product, you can request a replacement instead of a refund:
Replacement subject to product availability
Free replacement for manufacturing defects
Replacement processed within 7-14 business days
Need Help?
For any questions regarding returns or refunds, please contact our customer service:
