The TP-Link TL-FC311A-20 Gigabit WDM Media Converter is a high-performance networking solution designed to seamlessly bridge copper and fiber network segments. Ideal for enterprise environments, this media converter enables long-distance data transmission over fiber optic cables while maintaining compatibility with existing twisted-pair Ethernet infrastructure. Supporting data transfer rates of up to 1000Mbps (1Gbps), the TL-FC311A-20 operates at 100Mbps and 1000Mbps speeds, automatically adapting to the connected devices. It utilizes Wavelength Division Multiplexing (WDM) technology to transmit and receive data over a single fiber strand using different wavelengths, significantly reducing cabling complexity and cost. The device features one RJ45 port for UTP (Unshielded Twisted Pair) connections and one SC-type fiber port, ensuring broad compatibility with various network equipment. Designed for easy integration, the TL-FC311A-20 supports plug-and-play installation with no software or configuration required. It also includes auto-negotiation and auto-MDI/MDI-X functions for optimal connectivity and minimal setup time. The sturdy metal enclosure provides durability and reliable performance in demanding environments. With its compact design, the media converter is ideal for expanding LANs, connecting geographically separated network segments, or upgrading network backbones with fiber optics. Whether used in offices, campuses, or industrial settings, the TP-Link TL-FC311A-20 delivers fast, secure, and stable data transmission over extended distances. Offering a cost-effective way to integrate fiber into existing networks, the TL-FC311A-20 ensures high-speed connectivity without compromising on reliability or performance—making it a smart choice for modern, scalable network infrastructures
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Refund & Return Policy
Return Eligibility
Products can be returned within 7 days of delivery
Items must be unused, undamaged, and in original packaging
All accessories, manuals, and warranty cards must be included
Product seal/packaging must not be broken (for certain categories)
Non-Returnable Items
Software products and digital downloads
Items marked as "non-returnable" on product page
Products damaged due to misuse or improper handling
Customized or personalized items
Refund Process
Request Return: Contact our customer service within 7 days of delivery
Return Approval: Our team will review and approve your return request
Ship Product: Pack the product securely and ship it back to us
Inspection: We'll inspect the returned product (1-3 business days)
Refund: Once approved, refund will be processed within 7-10 business days
Refund Method
Refunds will be issued to the original payment method used during purchase:
Credit/Debit Card: 7-10 business days
Mobile Banking: 5-7 business days
Cash on Delivery: Bank transfer within 7 business days
Shipping Charges
Free return shipping if product is defective or wrong item sent
Customer bears return shipping cost for change of mind
Original shipping charges are non-refundable
Replacement Policy
If you receive a defective or damaged product, you can request a replacement instead of a refund:
Replacement subject to product availability
Free replacement for manufacturing defects
Replacement processed within 7-14 business days
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For any questions regarding returns or refunds, please contact our customer service:
