Smart SEL-32S22KS 32" HD LED Android TV

Return Eligibility

• Products can be returned within 7 days of delivery
• Items must be unused, undamaged, and in original packaging
• All accessories, manuals, and warranty cards must be included
• Product seal/packaging must not be broken (for certain categories)

Non-Returnable Items

• Software products and digital downloads
• Items marked as "non-returnable" on product page
• Products damaged due to misuse or improper handling
• Customized or personalized items

Refund Process

1. Request Return: Contact our customer service within 7 days of delivery
2. Return Approval: Our team will review and approve your return request
3. Ship Product: Pack the product securely and ship it back to us
4. Inspection: We'll inspect the returned product (1-3 business days)
5. Refund: Once approved, refund will be processed within 7-10 business days

Refund Method

Refunds will be issued to the original payment method used during purchase:

• Credit/Debit Card: 7-10 business days
• Mobile Banking: 5-7 business days
• Cash on Delivery: Bank transfer within 7 business days

Shipping Charges

• Free return shipping if product is defective or wrong item sent
• Customer bears return shipping cost for change of mind
• Original shipping charges are non-refundable

Replacement Policy

If you receive a defective or damaged product, you can request a replacement instead of a refund:

• Replacement subject to product availability
• Free replacement for manufacturing defects
• Replacement processed within 7-14 business days