Warranty Policy
Warranty Policy for RedSwiss RSMC-54 Meat Chopper
🔹 Warranty Coverage:
After Sales Services: 2 years.
🔹 What is Covered:
Manufacturing defects in materials or workmanship.
Faulty components like the compressor, inverter, motherboard, or other internal parts.
Repair or replacement will be provided free of charge during the warranty period.
🔹 What is NOT Covered:
Damage due to mishandling, misuse, or unauthorized modifications.
Cosmetic damage (scratches, dents, color fading).
Damage caused by power fluctuations, water exposure, or natural disasters.
Consumable parts (e.g., filters, bulbs) unless faulty at delivery.
🔹 How to Claim Warranty Service:
Keep your original purchase receipt/invoice safe.
Contact a RedSwiss authorized service center or dealer.
Provide product model, serial number, and issue description.
The service center will verify and provide repair or replacement as per warranty terms.
🔹 Important Terms & Conditions:
Warranty is valid only in Bangladesh and through authorized dealers.
Any repair by an unauthorized technician may void the warranty.
Registration with the service center is recommended for faster service.
Return & Refund Policy
- Return Window: 7 days from delivery with proof of purchase
- Condition: Product must be unused and in original packaging
- Defective Products: Eligible for exchange or refund after inspection
- Shipping Costs: Customer bears return shipping unless the product is defective
- Customer Support: support@smartview.com.bd
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM