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Hikvision iDS-7116HQHI-M1/S 16 Channel AcuSense DVR

Hikvision iDS-7116HQHI-M1/S 16 Channel AcuSense DVR

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(0 Reviews) | In Stock | Brand: Hikvision
৳12450 ৳13000 Save 4%

Key Features

  • Facial Detection and Capture: Face picture detection, face picture search
  • IP Video Input: 2-ch (up to 18-ch) Enhanced IP mode on: 8-ch (up to 24-ch), each up to 4 Mbps Up to 6 MP resolution Support H.265+/H.265/H.264+/H.264 IP cameras
  • Incoming Bandwidth: 96 Mbps
  • SATA: 1 SATA interface
Audio and Video
Analog Video Input 16-ch BNC interface (1.0 Vp-p, 75 Ω), supporting coaxitron connection
Incoming Bandwidth 96 Mbps
HDTVI Input 3K(2960 x 1665)@20 fps, 5 MP(2560 × 1944)@20 fps, 4 MP(2560 × 1440)@30 fps, 4 MP(2560 × 1440)@25 fps,1080p@30 fps, 1080p@25 fps,720p@30 fps, 720p@25 fps
AHD Input 5 MP(2592 × 1944)@20 fps,4 MP(2560 × 1440)@30 fps, 4 MP(2560 × 1440)@25 fps, 1080p@30 fps, 1080p@25 fps, 720p@30 fps, 720p@25 fps
HDCVI Input 5MP(2880 × 1620)@25 fps, 5 MP(2592 × 1944)@20 fps, 4 MP(2560 × 1440)@30 fps, 4 MP(2560 × 1440)@25 fps, 1080p@30 fps, 1080p@25 fps, 720p@30 fps, 720p@25 fps
CVBS Input PAL/NTSC
HDMI Output 1-ch, 4K (3840 × 2160)/30Hz, 2K (2560 × 1440)/60Hz, 1920 × 1080/60Hz, 1280 × 1024/60Hz, 1280 × 720/60Hz
VGA Output 1-ch, 1920 × 1080/60Hz, 1280 × 1024/60Hz, 1280 × 720/60Hz
Audio Input 1-ch, RCA (2.0 Vp-p, 1 KΩ) 16-ch via coaxial cable
Audio Output 1-ch, RCA (Linear, 1 KΩ)
Two-Way Audio 1-ch, RCA (2.0 Vp-p, 1 KΩ) (using the first audio input)
Synchronous playback 16-ch
IP Video Input 2-ch (up to 18-ch) Enhanced IP mode on: 8-ch (up to 24-ch), each up to 4 Mbps Up to 6 MP resolution Support H.265+/H.265/H.264+/H.264 IP cameras
Recording
Video Compression H.265 Pro+/H.265 Pro/H.265/H.264+/H.264
Encoding Resolution When 1080p Lite mode is not enabled: 3K lite/5 MP lite/4 MP lite/1080p/720p/VGA/WD1/4CIF/CIF; When 1080p Lite mode is enabled: 3K lite/5 MP lite/4 MP lite/1080p lite/720p lite/VGA/WD1/4CIF/CIF
Frame Rate Main stream: When 1080p Lite mode not enabled: For 3K stream access: 3K lite@12fps;4 MP lite@15fps/1080pLite@20fps;720p/WD1/4CIF/VGA/CIF@20fps For 5 MP stream access: 5 MP lite@12fps;4 MP lite@15fps/1080pLite@20fps;720p/WD1/4CIF/VGA/CIF@20fps For 4 MP stream access: 4 MP lite@15fps/1080pLite@25fps (P)/30fps (N) ;720p/WD1/4CIF/VGA/CIF@25fps (P)/30fps (N) For 1080p stream access: 1080p/720p@15fps; VGA/WD1/4CIF/CIF@25fps (P)/30fps (N) For 720p stream access: 720p/VGA/WD1/4CIF/CIF@25fps (P)/30fps (N) When 1080p Lite mode enabled: 3K lite/5 MP lite@12fps;4 MP lite@15fps;1080p lite/720p lite/VGA/WD1/4CIF/CIF@25fps (P)/30fps (N) Sub-stream: WD1/4CIF@12fps; CIF@25fps (P)/30fps (N)
Video Bitrate 32 Kbps to 6 Mbps
Dual-stream Support
Stream Type Video, Video & Audio
Audio Compression G.711u
Audio Bitrate 64 Kbps
Network
Remote Connection 128
Total Bandwidth 128 Mbps
Network Protocol TCP/IP, PPPoE, DHCP, Hik-Connect, DNS, DDNS, NTP, SADP, NFS, iSCSI, UPnP™, HTTPS, ONVIF
Network Interface 1, RJ45 10M/100M/1000M self-adaptive Ethernet interface
Auxiliary Interface
SATA 1 SATA interface
Capacity Up to 10 TB capacity for each disk
USB Interface Real panel: 2 × USB 2.0
Power Type
Power Supply 12 VDC, 2A
Power Consumption ≤ 24W
Environmental
Working Temperature -10 °C to +55 °C (+14 °F to +131 °F)
Working Humidity 10% to 90%
Physical Specification
Dimension 285 × 210 × 48 mm (11.2 × 8.3 × 1.9 inch)
Weight ≤ 1 kg (2.2 lb)
Motion Detection 2.0
Human/Vehicle Analysis Deep learning-based motion detection 2.0 is enabled by default for all analog channels, it can classify human and vehicle, and extremely reduce false alarms caused by objects like leaves and lights; Quick search by object or event type is supported
Perimeter Protection
Line Crossing Detection/Intrusion Detection 4-ch
Facial Detection
Facial Detection and Capture Face picture detection, face picture search

The Hikvision iDS-7116HQHI-M1/S 16 Channel AcuSense DVR is a cutting-edge digital video recorder designed to deliver advanced security solutions for both residential and commercial applications. Equipped with AcuSense technology, it features intelligent motion detection that distinguishes between humans and vehicles, reducing false alarms and enhancing surveillance efficiency. Supporting up to 16 channels of HD video input, this DVR provides clear and detailed recordings with resolutions of up to 1080p.
With a user-friendly interface, it offers seamless integration with Hik-Connect for remote viewing and management via smartphones or computers. It supports multiple video formats, including HD-TVI, AHD, CVI, and analog, ensuring compatibility with a variety of cameras. Additionally, features like H.265+ compression optimize storage space, while robust data encryption enhances security. The iDS-7116HQHI-M1 is a dependable option for contemporary surveillance requirements.

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Warranty Policy

Warranty Coverage

All products sold by SmartView come with manufacturer warranty unless stated otherwise. Warranty terms vary by product and manufacturer:

  • Electronics: Typically 1-2 years manufacturer warranty
  • Computers & Laptops: 1-3 years parts and service warranty
  • Mobile Devices: 1 year manufacturer warranty
  • Accessories: 6 months to 1 year warranty

What's Covered

  • Manufacturing defects in materials or workmanship
  • Hardware failures under normal use conditions
  • Parts replacement for defective components
  • Labor costs for authorized repairs

What's NOT Covered

  • Physical damage from accidents, drops, or misuse
  • Liquid damage or water exposure
  • Unauthorized repairs or modifications
  • Normal wear and tear (cosmetic damage, battery degradation)
  • Software issues or virus infections
  • Damage from power surges or improper voltage
  • Products with tampered or removed serial numbers

How to Claim Warranty

  1. Check Eligibility: Verify your product is within warranty period
  2. Gather Documents: Keep original invoice/receipt and warranty card ready
  3. Contact Support: Reach out to our customer service team
  4. Product Inspection: Bring product to authorized service center
  5. Assessment: Technician will evaluate the issue (1-3 business days)
  6. Repair/Replace: Product will be repaired or replaced as per warranty terms

Warranty Service Process

  • Diagnosis Time: 1-3 business days
  • Repair Time: 5-15 business days (depending on parts availability)
  • Replacement Time: 7-10 business days (subject to stock availability)
  • Service Cost: Free for covered issues; charges apply for excluded damages

Extended Warranty

We offer optional extended warranty plans for select products:

  • Extended coverage beyond manufacturer warranty
  • Accidental damage protection (optional)
  • Priority service and support
  • Available at time of purchase or within 30 days

Important Notes

  • Always keep your original purchase invoice and warranty card
  • Register your product online for faster warranty claims
  • Backup your data before sending for warranty service
  • Warranty is non-transferable unless stated by manufacturer
  • International warranty may have different terms

Warranty Support

For warranty claims and support, contact us:

  • Email: warranty@smartview.com
  • Phone: +880 1234-567890
  • Service Centers: Check our website for authorized service center locations
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM

Refund & Return Policy

Return Eligibility

  • Products can be returned within 7 days of delivery
  • Items must be unused, undamaged, and in original packaging
  • All accessories, manuals, and warranty cards must be included
  • Product seal/packaging must not be broken (for certain categories)

Non-Returnable Items

  • Software products and digital downloads
  • Items marked as "non-returnable" on product page
  • Products damaged due to misuse or improper handling
  • Customized or personalized items

Refund Process

  1. Request Return: Contact our customer service within 7 days of delivery
  2. Return Approval: Our team will review and approve your return request
  3. Ship Product: Pack the product securely and ship it back to us
  4. Inspection: We'll inspect the returned product (1-3 business days)
  5. Refund: Once approved, refund will be processed within 7-10 business days

Refund Method

Refunds will be issued to the original payment method used during purchase:

  • Credit/Debit Card: 7-10 business days
  • Mobile Banking: 5-7 business days
  • Cash on Delivery: Bank transfer within 7 business days

Shipping Charges

  • Free return shipping if product is defective or wrong item sent
  • Customer bears return shipping cost for change of mind
  • Original shipping charges are non-refundable

Replacement Policy

If you receive a defective or damaged product, you can request a replacement instead of a refund:

  • Replacement subject to product availability
  • Free replacement for manufacturing defects
  • Replacement processed within 7-14 business days

Need Help?

For any questions regarding returns or refunds, please contact our customer service:

  • Email: support@smartview.com
  • Phone: +880 1234-567890
  • Hours: Saturday - Thursday, 10:00 AM - 6:00 PM