Warranty Policy
The Hikvision DS-2CD1327G2H-LIU 2.8mm 2MP Audio Dome Network IP Camera is backed by a 1-year limited warranty covering defects in materials and workmanship under normal usage conditions. This warranty does not apply to damages caused by misuse, accidents, unauthorized repairs, or improper installation. A valid purchase receipt is required for service.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM