Basic Information
Product Type
Corded Telephone Set
Physical Specification
Color
Black
Weight
600 grams
Dimension
210mm x 160mm x 70mm
Technical Info
Switch Type
Pulse/tone Switchable Dialing
General Information
Function
Redial from Caller ID Function
Audio
Audio Quality
High-definition clarity
Warranty Information
Warranty
1 Year Lmited Warranty
HelloTel TS-500 Plus — The Whispering Guardian of Your Doorstep
Imagine a doorman who never sleeps. Who speaks clearly, unlocks on command, and blends invisibly into your wall like a piece of modern art. Meet the HelloTel TS-500 Plus Apartment Intercom Telephone Set — not just a communication tool, but a silent sentinel that bridges the gap between your private sanctuary and the outside world.
Crafted for discerning residents of boutique lofts, high-rises, or heritage condos, the TS-500 Plus redefines apartment intercoms. Gone are the days of tinny audio, clunky buttons, and plastic shells yellowing with time. This is intercom elegance: a slim, sculpted profile with soft-touch keys, a backlit halo-button that glows like a moonlit welcome, and a matte finish that laughs at fingerprints and scratches. It doesn’t just mount on your wall — it belongs there.
Beneath its minimalist exterior lies intelligent engineering. The TS-500 Plus thrives on your building’s existing 2-wire or 4-wire intercom infrastructure — no rewiring, no power bricks, no apps to update. It wakes at the buzz of a visitor, delivering rich, noise-filtered audio that cuts through hallway echoes and rainy-day static. Speak without shouting. Hear without leaning in.
Need to let in a friend? A delivery? A late-night guest? A discreet “Unlock” button grants access with a single, satisfying press — no fumbling for keys or buzzing twice. An LED glows gently to confirm the door’s release, because peace of mind should be visible.
Hands full? Activate hands-free mode and answer while stirring dinner or holding a baby. Missed a call? The unit remembers — with subtle visual indicators that respect your space and your silence.
Designed for longevity, it’s built with industrial-grade components and housed in impact-resistant polymer that shrugs off daily wear. No fans. No heat. No software updates. Just pure, analog reliability — the kind your grandparents trusted, refined for the way you live now.
Perfect for architects, property developers, and homeowners who believe entry systems should be beautiful, functional, and frictionless — the HelloTel TS-500 Plus doesn’t just connect you to your door. It connects you to calm.
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Product Questions & Answers
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Refund & Return Policy
Return Eligibility
- Products can be returned within 7 days of delivery
- Items must be unused, undamaged, and in original packaging
- All accessories, manuals, and warranty cards must be included
- Product seal/packaging must not be broken (for certain categories)
Non-Returnable Items
- Software products and digital downloads
- Items marked as "non-returnable" on product page
- Products damaged due to misuse or improper handling
- Customized or personalized items
Refund Process
- Request Return: Contact our customer service within 7 days of delivery
- Return Approval: Our team will review and approve your return request
- Ship Product: Pack the product securely and ship it back to us
- Inspection: We'll inspect the returned product (1-3 business days)
- Refund: Once approved, refund will be processed within 7-10 business days
Refund Method
Refunds will be issued to the original payment method used during purchase:
- Credit/Debit Card: 7-10 business days
- Mobile Banking: 5-7 business days
- Cash on Delivery: Bank transfer within 7 business days
Shipping Charges
- Free return shipping if product is defective or wrong item sent
- Customer bears return shipping cost for change of mind
- Original shipping charges are non-refundable
Replacement Policy
If you receive a defective or damaged product, you can request a replacement instead of a refund:
- Replacement subject to product availability
- Free replacement for manufacturing defects
- Replacement processed within 7-14 business days
Need Help?
For any questions regarding returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM
