Warranty Policy
Haier offers a comprehensive warranty for the HSU-19CleanCool (INV)(Pro) Inverter Air Conditioner to ensure customer satisfaction and long-term reliability. The unit comes with a 1-year full warranty covering all parts and labor from the date of purchase. The inverter compressor , a key component of the system, is covered under an extended warranty of up to 10 years , reflecting Haier’s confidence in its advanced technology and product durability.
To validate the warranty, a valid proof of purchase from an authorized dealer must be presented. Regular maintenance and servicing as per Haier's recommended guidelines are required to keep the warranty intact. Any damage caused by misuse, improper installation, accidents, or unauthorized repairs will void the warranty.
All service requests must be directed to authorized Haier service centers to ensure genuine parts and professional support. Haier remains committed to providing reliable after-sales service, ensuring that your air conditioner delivers optimal performance throughout its lifespan.
Return & Refund Policy
Returns are accepted within 7 days of purchase with proof of receipt. Items must be unused, unopened, and in original packaging. Defective products can be exchanged or refunded after inspection. Shipping costs for returns are non-refundable unless due to product defects. Contact customer service for assistance with your return. Terms and conditions apply.
Need Help?
For any questions regarding warranty, returns or refunds, please contact our customer service:
- Email: support@smartview.com
- Phone: +880 1234-567890
- Hours: Saturday - Thursday, 10:00 AM - 6:00 PM